Use of this website implies acceptance of these terms of use. For the best experience when using the website, we recommend carefully reading all terms of use.
VAT
The prices displayed in this online store include 9% VAT. VAT stands for “value added tax” and is applied throughout the European Union.
Delivery time
Most products listed are in stock either in our warehouse or with local suppliers and can be delivered within 2–4 working days. However, some limited-edition products must be ordered and delivery may take up to two weeks, depending on the manufacturer and stock availability. Therefore, if you have a specific deadline or are planning a gift for a certain date, please let us know. We will confirm by phone or email any exceptions to standard delivery times, and you will have the option to keep, modify, or cancel your order.
Incorrect prices
Although we continuously check to ensure that all displayed prices are correct, errors may occasionally occur. If we identify an error in the prices of the ordered products, we will notify you as soon as possible and offer you the option to reorder at the corrected price or cancel your order.
Fraud
In order to access and use certain sections of the website, it may be necessary to create a personal account. You hereby declare that you assume full responsibility for all activities carried out through the account you create on the website and, consequently, we advise you to ensure the security of your password or other access data. If the security of your account is compromised, you must immediately notify the website administrator. I Love Cluj (shop.ilovecluj.ro) is not responsible for any damages caused to you or third parties of any kind through unauthorized use of the account.
Applicable law
By using the I Love Cluj Shop website (shop.ilovecluj.ro), the user agrees that Romanian law shall govern the Terms and Conditions of use and any dispute of any kind that may arise between users and the administrators of I Love Cluj (shop.ilovecluj.ro) or its associates/partners/affiliates. In the event of any conflicts, an amicable resolution will be attempted first, and if such resolution is not possible, the dispute will be settled in court in accordance with applicable Romanian law.
Privacy Policy
shop.ilovecluj.ro undertakes not to transmit users’ personal data from the website to third parties
and to use them only for establishing contact with its customers, as well as for informing them about aspects related to the operation of the website and its offers. The company will retain personal data and use it to inform users about their ilovecluj.ro account status, order progress and status, as well as for evaluating the products and services offered. descris.ro may notify users about current offers via a weekly newsletter and may send greetings, gift coupons, or other special messages.
S.C. DUO BIO SRL undertakes to maintain the confidentiality of the personal data provided by
you through the website www.shop.ilovecluj.ro, by completing the registration and order forms, as provided by Law 677/2001, as subsequently amended, regarding the protection of personal data.
S.C. DUO BIO SRL does not assume responsibility for data loss due to errors or potential security issues of the server hosting the website, or unauthorized actions by third parties.
Gobiohumus.ro does not promote SPAM. Any user who has explicitly provided their email address on the ilovecluj.ro website may choose to have it removed from our database.
so, if users no longer wish to receive the ilovecluj.ro newsletter, they can unsubscribe
by using the link in the footer of the ilovecluj.ro newsletter received by email.
For information and support, you can contact us at shop@ilovecluj.ro
Limitation of liability
We shall not be liable for: any kind of damage (direct, indirect, incidental or otherwise) resulting from the use or inability to use the information presented on the website, and any type of errors or omissions in the content that may lead to any kind of losses. The information may be reproduced by printing for personal use only. The information may not be reproduced, distributed, or transmitted to another person, or incorporated in any document or material, without the prior written permission of its authors.
Copyright compliance statement
The entire content of the DuoBio.ro website, including newsletters, is the property of SC CREMA GROUP SRL and is protected under copyright law (Law no. 8/1996) and intellectual property laws.
The use for commercial purposes or contrary to the interests of SC DUO BIO SRL of any material contained on
he website—images, texts, graphics, symbols, web design elements, emails, scripts, programs, and other data—without the written consent of the company is strictly prohibited.
To report issues related to intellectual property rights, please use the email address shop@ilovecluj.ro
Unauthorized use of any of the elements listed above by SC DUO BIO SRL will be punished in accordance with applicable legislation.